From One Time Transaction to Lifetime Interaction: Building Customer-Centric Systems Artwork

Wright on the Money w/ Janneh K. Wright

The life of a CEO can be a lonely and unpredictable journey, filled with many challenges. Janneh K. Wright is no stranger to these challenges and has been helping businesses break through glass ceilings as the CEO of Primus Business Management for over 20 years. Join him weekly as he engages in authentic and candid conversations with business leaders from different walks of life: unpacking the struggles, the triumphs, and the lessons learned along the way. "Wright on the Money" offers powerful advice to inspire the everyday CEO to overcome obstacles, grow their business, and lead greatly.

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Wright on the Money w/ Janneh K. Wright

From One Time Transaction to Lifetime Interaction: Building Customer-Centric Systems

November 17, 2023 • Janneh K Wright & DeShawn White • Season 1 • Episode 9

When discussing plans for the growth and sustainability of your business, is your customer in the room? We don't mean physically. We mean, are they centered in your strategic conversations? In our latest episode of 'Wright on the Money,' we sat down with Jermaine Edwards, CEO of Customer Advantage and The IA Group Ltd, to discuss the importance of developing customer centric systems to not only acquire but retain customers over the long-term. Join us as Jermaine shares valuable insights into understanding who you are trying to become to your customer, unlocking new value triggers within your client base, and developing product ecosystems that move with your customer through their ever-changing needs.

Connect w/ Jermaine Edwards on Linkedin: https://www.linkedin.com/in/jermaineedwards/

Offer: B2B Customer Growth Checklist- A free guide to understanding the principles that drive growth with your existing customers- https://jermaineedwards.com/customer-growth-checklist/

Instagram: http://instagram.com/jsa_edwards/
Twitter: http://twitter.com/jsaedwards

Resources

Show sponsor: www.Julo.Shop

Guest Request Form: Wright on the Money Guest Request Form

Host - Janneh K. Wright: https://jannehkwright.com
instagram: @jannehkwright
linkedin: https://www.linkedin.com/in/janneh-k-wright-mba-5b63278/

Co-host & Producer- DeShawn White: www.DeShawnWhite.com
instagram: @deshawn.andrea.white
linkedin: https://www.linkedin.com/in/deshawn-white-64348447/